Eligible refund situations

Refunds, credits, or replacements may be offered when items are missing, incorrect, damaged, spoiled, or otherwise materially inconsistent with the order.

• • Missing items not included with a completed order
• • Incorrect items substituted or delivered in error
• • Damaged, defective, or spoiled products
• • Charges applied in error or duplicate charges

How to request support

Please contact us as soon as possible after delivery or pickup with your order number and a description of the issue. Photos may be requested for damaged or quality-related claims.

How refunds are issued

Approved adjustments may be returned to the original payment method, issued as store credit, or resolved through replacement items, depending on the circumstances and payment rules.

• • Processing times can vary by payment provider and card issuer
• • Any legally required tax or deposit adjustments will follow the original transaction method where possible

Non-returnable items

Certain goods may not be eligible for return once accepted, including opened perishables, final-sale items, or products excluded by law, except where defective or incorrectly fulfilled.